Yes! We want to make sure your shoes fit you just right. If you need to exchange for a smaller or larger size, we are happy to offer that free of charge in the US. We will cover the shipping charges both ways to get you the right fitting pair.
The first exchange is on us, if a second or more occur customer will be charged for shipping.
Just email firstname.lastname@example.org and we will get it done quickly. Exchange requests must be completed within 14 days of receipt of your product. Requests after that time will be denied.
International returns and exchanges
Most of the time, we are happy to accept returns and exchanges on our products. We are not, however, responsible for shipping charges to do so. If you wish to return or exchange your products, please email email@example.com and we are happy to do that for you.
Why don't you ship to my country?
Unfortunately, we can not offer shipping to all countries in the world. It is expensive and sometimes unreliable. We are always working on creative solutions to get our products to you. Please follow along as we grow and hopefully we can get you shoes!
Shoes and Sizing
What is my Blackstock & Weber shoe size?
Our shoes are made true to size. If you typically wear a size 9 in other boots and shoes, you can order a size 9 in Blackstock & Weber shoes.
If you have any specific questions, you can email us at askjohn @blackstockandweber.com. He's our resident advisor on all things style, sizing, etc.
Blake Stitch or Goodyear Welted?
Goodyear Welted! The only way the English know.